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In order to create a famous brand, improve the visibility of the enterprise, set up the corporate image, we are in the spirit of "all the pursuit of high quality, customer satisfaction for the purpose", to "the most preferential price, the most thoughtful service, the most reliable product quality" principle solemnly promise to you:
I. all products are original and genuine products of the manufacturer:
We undertake to provide the following quality assurance:
1. L. The products provided are brand new, and inspection certificates and operation instructions are issued to ensure that users can correctly install and use our products;
1.2 our company guarantees that the products are produced and inspected in accordance with relevant standards, and unqualified products will never leave the factory. To guarantee the strict performance and fulfillment of the three guarantees of products and the strict implementation of the relevant regulations on after-sales service of national industrial products;
Ii. Warranty period, scope and conditions
2.1 the warranty period of the wireless charging stand/home stand provided by our company is 1 year, the warranty period of the wireless charging cabinet/charging back clip is 1 year, and the warranty period of the receiver phone case is 1 year. Warranty conditions: warranty period is limited to electronic control motherboard warranty, socket problems/appearance problems are not warranty; During the warranty period, if any quality problem is found to be caused by our products, we will be responsible for repair and replacement, and all expenses incurred thereby shall be borne by us. If there is a problem caused by the release of insurance or improper use, our company can be responsible for the repair, but we will not bear the relevant costs arising therefrom, only the cost of materials will be charged.
Iii. Handling of quality problems:
3.1 if the customer raises quality objection to our company's products, the company promises to make processing Suggestions within 24 hours after receiving the customer's objection. If it needs to be solved on site, it shall ensure that professional technical service personnel are dispatched, and the service personnel shall not be evacuated until quality problems are solved. We will keep on file the quality problem and result of every customer's feedback.
3.2 under no circumstances shall the company be liable for labor, materials, equipment, engineering or other associated costs arising from the repair and replacement of defective products. The company's after-sales service commitment can replace other express or implied forms of product quality guarantee, and can be regarded as the buyer's only compensation and the seller's only responsibility.
Iv. Contact information of after-sales service
Shenzhen siting industrial co. LTD
Director:
Contact information: 0755 27469254
Our service tenet: efficient, responsible, solution, customer satisfaction first, good service; Quality first, leading technology
Company name (seal) : shenzhen siting industrial co., LTD
Signature: ________________________
 
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